We Are Pivotal.

A Full Service Development & Digital Marketing Agency on the Gold Coast & Brisbane

We are a Gold Coast based full service digital agency who are passionate about helping businesses grow & succeed. We pride ourselves on developing strong relationships with our clients, getting to know their businesses (almost) as well as they do, and crafting digital solutions & campaigns that actually move the needle. Our Australian based in-house team is an all-star selection, consisting of the industry’s finest digital strategists, interactive designers, web developers, app developers, AI specialists and marketing experts – it is our team’s unity, skills and experience that create and deliver solutions of the highest calibre.

Our Services

Combining expertise in website development, eCommerce, web application development, mobile app development, AI automation, SEO, SEM, and Meta advertising, we deliver integrated digital solutions that enhance customer engagement, improve efficiency, and accelerate business growth.

Mitch Ellems Mitch Ellems
Kyle Stevenson Kyle Stevenson
Scott McCluskey Scott McCluskey
Dylan Bercini Dylan Bercini
Candice Simpson Candice Simpson
Alex Speakman Alex Speakman
Katty Hozavsky Katty Hozavsky
Caralyne Blackburn Caralyne Blackburn
Rob Shaw Rob Shaw
Michael Russell Michael Russell
Stephanie Rolls Stephanie Rolls
Mahesh Satheesh Mahesh Satheesh
Thomas Chuntic Thomas Chuntic
Erin Welch Erin Welch
Kaylee Herrmann Kaylee Herrmann
Ekta Puri Ekta Puri
Dmytro Hudenko Dmytro Hudenko
Charles Fontanos Charles Fontanos
Jane Gilmore Jane Gilmore

What sets us apart?

At our core, we believe that no two businesses are the same, so their digital solutions shouldn’t be either. As an Australian based agency, we take the time to understand your business, your challenges, and your goals before recommending a solution. Rather than relying on cookie-cutter websites, generic marketing campaigns, or one-size-fits-all strategies, we create tailored digital experiences designed to support your unique objectives and deliver meaningful outcomes.

What truly sets us apart is the way we work with our clients. We see every engagement as a long-term partnership, not just a project. Your success is our success, which is why we’re invested in understanding your business and helping it grow. From initial strategy through to ongoing support and optimisation, we’re committed to providing honest advice, proactive communication, and solutions that create lasting value for your business.

FAQs & Latest Insights.

Do you work with businesses across Australia?

Yes. Our team is proudly Australian-based and we partner with businesses across Australia, from start-ups and small businesses to large enterprises and government organisations. We combine local expertise with world-class digital capabilities to deliver solutions that help our clients innovate, grow, and succeed online.

How is Pivotal different from other digital agencies?

Unlike agencies that rely on templates or one-size-fits-all strategies, we create tailored digital solutions based on your business goals, challenges, and opportunities. We take the time to understand your organisation and work as an extension of your team, providing honest advice, strategic guidance, and solutions designed to deliver long-term value. Our extensive in-house skill set across web development, custom app development and digital marketing also means we can tailor an all inclusive digital strategy that will truly deliver results for your business.

Is your team in-house or off-shore?

Our administration, account management, strategy, design, development & marketing team are all 100% based in Australia and work exclusively for us. Our team works hybrid from our Gold Coast office, or fully remote across Australia. This means there are no time delays when requesting work & you always have the option of a face to face or video meeting with your project team whenever required. It also means your project is in safe hands & you know exactly who has access to it.

How much will my project cost?

The cost of a website, mobile app, web application, or digital marketing campaign depends on your goals, requirements, and the complexity of the solution. We don’t believe in fixed packages or cookie-cutter pricing. Instead, we begin with a complimentary strategy session to understand your needs and provide a detailed proposal outlining the recommended solution, timeline, and investment. We work with businesses of all shapes and sizes and have solutions that can fit a wide range of budgets.

What services does Pivotal Agency offer?

We are a full service Australian based digital agency offering website development, eCommerce websites, bespoke web applications, mobile app development, AI automation, search engine optimisation (SEO), Google Ads, and Meta advertising. By bringing these services together under one roof, we help businesses create seamless digital experiences and achieve better results across every stage of their online journey.